A little help goes a long way
From your to-do list
to a job well done.
Find local expertise, talk through the details, and get on with your day. Here’s how to find your helping hand with HelpIn.
Browse on the web. Arrange your service in the app.
The right person for your everyday
Expertise, close to home.
A plan that works for you
Your service. Your timing. Agreed together.
Find the right expertise
Agree the details upfront
Make room for your day
One community. A helping hand for everyone.
A few steps. A whole lot easier.
Whether you need help or have skills to share, here’s where to begin.
Your next helping hand, in four steps
Find what you need
A repair, a fresh start, or a little everyday help. Explore our categories and choose your service.
Choose your professional
Explore profiles, relevant experience, service areas and starting prices to find a good fit.
Talk it through
Send a request in the HelpInServices app. Agree the work, timing, materials and total price before it begins.
Get help. Share feedback.
Check the completed work together. Share your experience through the app’s available feedback options.
Bring your skills to your local community
Start your profile
Use the provider experience in the HelpInServices app, where available, and follow the registration steps.
Show your expertise
Add your experience, the services you offer and the locations you cover. Keep your details accurate and current.
Discuss the request
Understand what the customer needs. Confirm your availability, scope and complete estimate before starting.
Do work you’re proud of
Keep your customer informed, complete the agreed work and review the outcome together. Clear communication goes a long way.
A little clarity makes all the difference
Good service starts with a good conversation.
A few details upfront help you and your professional start on the same page.
Explore our safety guidanceBefore the work begins
Describe the job clearly
Share the issue, the location and any useful photos.
Confirm the time and scope
Agree what’s included and when the professional will visit.
Agree the complete estimate
Ask about labour, materials and any additional charges.
A few things you might be wondering
A little more clarity.
New to HelpIn? Here are answers to help you take the next step.
Visit the Help CenterCan I book a service on this website?
You can explore services and provider profiles here. Use the HelpInServices app to send a request, discuss your needs and confirm the service details with your provider.
How do I choose the right professional?
Look for relevant experience, a suitable service area and feedback where available. Describe the job and confirm availability before agreeing to proceed. The website’s provider directory currently displays sample profiles.
Are the displayed prices the final price?
Displayed starting prices are a guide. The final estimate depends on the job, your location, the professional and any materials needed. Confirm the complete quote before work begins.
What if I need to change my plans?
Open your request in the app to check the actions available for its current status, and discuss any new timing with your provider. Cancellation charges and refunds depend on the service agreement and work already completed.
How can I join as a service professional?
Use the provider experience in the HelpInServices app, where available, to add your details and follow the registration steps. Visit our provider guidance to learn more.
One less thing on your list
Your next helping hand starts here.
Explore local services and find the expertise your day needs.